Careers — Arthur Ventures
Sales Development Specialist at Keap
Chandler, AZ, US

The Role:

The Sales Development Specialist offers the opportunity to learn and grow in a sales capacity while progressing into an Inside Sales Associate. 

 The Work:

  • Identify, prospect, develop and qualify leads within designated territory to be handed off to the sales team.
  • Follow-up with leads from various sources including prospects from the website, purchased leads, webinar attendees, customer referrals, and older leads within our existing database.
  • Manage live chat function via our website for new, interested prospects, moving qualified leads to the sales team.
  • Provide support and follow-up via phone and email to inquiring leads. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

What you’ll need to have/Competencies:

  • Make data-driven decisions
  • Enroll and inspire to achieve goals
  • Exceptional cross-functional collaborator and communicator
  • Assist in assessing risk, benefits, and consideration of alternatives. Experiment continuously.
  • Communicate clear written and verbal messages effectively.
  • Identify barriers to effective collaboration and escalate issues if unable to resolve
  • Able to prioritize and execute tasks in a high-pressure, constantly changing environment. Organize the work.
  • Passion towards continued excellence, within team dynamics and stakeholder partnerships. Co-create plans that align.  
  • An innate sense of purpose that keeps energy and outputs high even when there are many “irons in the fire” Visualize the future
  • Master communicator (written, oral, presentation, etc.)
  • A burning passion for helping small businesses succeed

 

Qualifications:

  • 2+ years of experience in phone-based customer support, sales or lead qualification 
  • Demonstrates resilience and the aptitude to drive results
  • Excellent collaboration and communication skills
  • Strong customer focus with the ability to quickly instill trust
  • Demonstrates the ability to make multiple phone calls a day and has the courage to speak with cold or warm leads
  • Exhibits strong business insights
  • Capability to plan and align work with quota goals and broader organizational goals
  • Experience working with small businesses or have a small business background
  • Bachelor Degree Preferred

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, anytime between the hours of 6 a.m. to 7 p.m.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.