Careers — Arthur Ventures
Senior Director of Product & Growth at When I Work
Minneapolis, MN, US

As the Senior Director of Product & Growth, you will help grow and manage a team of product managers to define product strategies, evolve current products and identify new market opportunities. You’re analytically-minded and enjoy focusing on product initiatives that accelerate growth. Sitting at the intersection of user insight (both qualitative and quantitative), product roadmap execution, and design & experimentation, you will help lead When I Work's efforts to aggressively grow our user base, increase employee engagement, and deliver an unprecedented customer experience in Android, iOS, and Web environments.

What You’ll Be Doing:

As the Senior Director of Product & Growth, you will develop a strategic product roadmap and facilitate effective execution to bring that roadmap to life.  You will lead a talented & motivated team through discovery, execution, and go-to marketing planning of strategic product initiatives through short, medium and long term plans to achieve company and product objectives.

  • Oversee the product management and growth teams facilitating teams to focus, actively move initiatives forward, remove roadblocks, and think strategically.
  • Build, manage, & coach teams to be high performing.
  • Communicate product vision and priorities internally and externally.
  • Identify customer needs, conduct/oversee market research, and monitor market trends/competitive landscape.
  • Balance a wide range of inputs to make prioritization decisions focused on developing the products that will drive the most impact.
  • Facilitate a strong partnership with cross-functional team members including engineering, design, support and marketing.
  • Lead the Growth team and their efforts to drive growth through experimentation and analysis.
  • Make data-driven decisions about product direction and features to grow our user base.
  • Work closely with product marketing ensuring new products and features have strong go-to-market plans.
  • Ensure successful product releases based on company priorities.
  • Initiate and foster relationships with product development, sales, and other cross-functional teams to develop new features/products and/or enhance functionality of existing products.
  • Manage your team, including hiring and onboarding, guiding professional development and providing regular feedback on performance.

Experience and Skills Needed

  • 8+ years of product management experience to include B2B and/or consumer mobile technology products
  • 4+ years of experience managing a team.  Track record of building and retaining high performing teams.
  • Prior experience managing product at an internet SaaS company
  • The ability to think strategically and execute tactically; ability to execute with discipline and urgency.
  • Applied experience with the analytics, reporting and/or integration needs of customers in the healthcare, hospitality, food services, or retail industry
  • Experience with data analytics platforms for both web and mobile
  • Successful experience working in a fast-paced, dynamic (read: sometimes chaotic) startup environment. Previous experience growing a product at a startup highly preferred
  • Excellent organizational skills and attention to detail
  • Ability to manipulate and draw insights from data
  • Self-motivated with a demonstrated desire to learn new technologies and skill sets
  • B2B DNA where the user experience always come first
  • Must demonstrate strong interpersonal skills
  • Superior writing skills with the ability to communicate complex concepts to various audiences
  • Superior project management and time management skills

What’s In It For You

  • Employee Stock Options
  • Professional development allowance
  • Paid parental leave
  • Medical benefits - employee premiums paid 100% by WIW
  • Dental benefits
  • Paid vacation and holidays
  • Flexible work environment
  • 401K Match
  • Transit Pass or parking stipend
  • Data/Cell (internet) stipend
  • Casual dress code
  • Dynamic and dedicated team

Sound Like a Good Fit?

We’d love to talk to you! Please submit the following to apply:

  • Resume (including months/years of employment for each position).
  • Cover letter including:
    • an overview of your existing Product & Growth experience
    • a convincing reason why you’d like to work at When I Work.

*Must already be authorized to work in the United States on a full-time basis for any employer.