Cybrary is helping millions of people navigate the transition into the digital age. Our online platform enables opportunity in IT and Cyber Security, for anyone, anywhere.
Cybrary builds a multi-sided platform aimed to connect and develop the knowledge, skills and abilities of consumers and enterprises, around the world. Today, more than 2 million people, including 96% of the Fortune 1000, use Cybrary to discover and become a better version of their professional self. We are on a rocketship, come join us!
What’s the opportunity?
The Customer Success team handles the onboarding, educating and support of our learners on the platform. We work directly with consumers and enterprises the moment they decide they want to use Cybrary, ensuring they are finding the most value from our product.
Entry Level Customer Success Managers (CSM) are energetic customer facing professionals who work directly with customers to answer product questions, track user feedback, report and escalate issues to engineers, and act as the bridge between our customers and our product design and development teams.